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The internship
Close your eyes. Picture this. It’s summertime. And I mean summertime. Blazing hot temperatures, record high heat indexes, and humidity levels so intense, a wet sponge is given an inferiority complex....
View ArticleUnderstanding your user’s experience domain-Part I
Part I: Actions speak louder than words Having packed my trunk to it’s limit with recyclables, I headed out to recycling center while battling the elements. As I arrived, it was really busy. People in...
View ArticleUnderstanding your user’s experience domain-Part 2
In Part I of this blog entry, I described how people’s attitudes and behaviors don’t always correlate. This can be described as a cognitive dissonance. In this blog entry, I will describe more about...
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Ever heard of DCC people?
Yeah. It’s ok to cringe at the sight of this photo. A trite example of a poorly managed, and implemented design. Failures on multiple levels including: Display Control Compatibility, Visual Mapping,...
View ArticleGet out of the office and into the field: ethnography and design today
During a previous project that involved improving the user experience for the Lawrence Transit System, I employed ethnography as a primary method to generate and develop an understanding of the...
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